Belmont Public Safety Communications
and 9-1-1 Operational Summary
Statistical Information
- 24 hour a day / 365 day a year Communications Center
- 10 years experience on average per Dispatcher (three with 20 years service or more)
- 3,652 calls received via Belmont’s 9-1-1 System in 2018
- 150,000 calls on average received via 10-Digit Phone System yearly (Does not include calls to/from internal police & fire extensions, town hall extensions and interdepartmental phone systems)
- 20,505 Calls for Service logged in Computer-Aided Dispatch (CAD) Computer in 2018.
Primary Equipment
- 9-1-1 Telephone System
- 7-digit Police & Fire Phone System
- Computer-Aided Dispatch (CAD) System
- Primary Radio Terminal
- Secondary Radio Systems
- Registry Of Motor Vehicles/NCIC Computer System
- Digitizer Fire Alarm Box System
- Mobile Data Terminal (MDT) System
- Hospital Status Monitor via Internet Link
- Paper Data/File Management