SURVEY RESULTS
Belmont Police Dept. Citizen Survey 2010
Below are the answers received from the Citizen Survey sent out earlier this year. We sent out 240 surveys to random residents who are registered voters. 90 were returned. Some of the numbers may not add up to 90 as some people did not answer all the questions.
Any question please contact Lt. Santangelo.
- Have you ever had any direct contact with a member of the Belmont Police Dept?
- No direct contact 26
- Witness 2
- Report a crime 13
- Questioned about a crime 6
- Assisted by an officer 14
Arrested
- Traffic citation issued 9
- Other 18
- Have you been a victim of a crime while in the Town of Belmont?
- If you reported a crime or requested to see an officer for another reason, was the response time acceptable?
- How would you rate the police officers interaction with you?
- Excellent 39
- Good 29
- Fair 2
- Poor 1
- In the event that you requested the police, or the police were dispatched to your home or some other incident at which you were present, (traffic accident disturbance, medical, etc.), do you believe that the number of officers sent was:
- To many 4
- Not enough 1
- Appropriate 56
For the next group of questions please circle the number that most
accurately reflects your opinion. Use the following scale.
1=strongly agree, 2=agree, 3=disagree, 4 strongly disagree, 5=no opinion
6. I feel safe walking alone in my neighborhood at night.
1- 48
2- 33
3- 5
4- 1
5- 1
7. I feel safe in my home.
1- 59
2- 21
3- 4
4- 0
5- 2
8. The police presence in my neighborhood is appropriate for the need.
1- 32
2- 35
3- 6
4- 5
5- 6
9. Current traffic enforcement in Belmont meets the needs of the
community.
1- 25
2- 35
3- 13
4- 8
5- 5
10. Belmont police officers treat people with respect.
1- 34
2- 27
3- 4
4- 1
5-14
11. The Belmont Police department responds to citizens complaints in a timely
manner.
1- 35
2- 24
3- 3
4- 1
5- 19
12. Overall, the Belmont Police Department is effective and competent.
1- 35
2- 37
3- 4
4- 1
5- 5
Below are listed a selection of answers to the questions asked.
13. What is your number one concern with regards to public safety in the
Town of Belmont?
“Who has the right of way at the Common &Concord intersection?”
“Home break ins”
“Cars & Traffic”
“Cars travel to fast in neighborhoods”
“People parking in no parking areas”
“That ridiculous intersection at Leonard & Concord Ave. There has to be another way!”
“Pedestrian abuse of traffic laws at crosswalks”
“Home theft & break ins”
“Drivers using cell phones & wrong direction parking”
“Safety of Children”
“Cars driving to fast on residential streets”
“Theft from cars & vandalism”
“Officers on cell phones oblivious to traffic”
“Aggressive drivers on Trapelo Rd”
“Traffic enforcement seems non existent”
“Street lights off”
- What do you like best about the Belmont Police Dept.?
“They are always polite, appropriate and respectful”
“It’s professional but approachable”
“Helpful & Professional”
“Professional, low key, local staff”
“They act like they are part of the community”
“I know they are there”
“Visibility”
“Professionalism & friendliness of officers”
“Sign at the Lions Club”
“They do not overreact in situations”
They are a quiet presence but always there”
“Their professionalism”
“Quick response and courteous”
“The telephone advisories”
“There when needed, out of the way when not”
“Responsiveness and competence when needed”
- What improvements or changes would you like to see implemented with the
Belmont Police Dept?
“More walking Police”
“Traffic controls in the center”
“Fewer blue flashing lights when making a stop or other swarming activity”
“I have found the police to be bullies and heavy handed with the young adults in Belmont”
“Deplorable road conditions & people who do not pick their dog poop”
“More supervision of juveniles in the center & parks”
“Hire officers with ties to Belmont”
“Increased visibility”
“More Police Officers”
“Enforce overnight parking ban”
“When cruisers are parked in the center, they should not be idling”
“Increased penalty when police respond to false alarms”
“More officers walking a beat”
“More education of kids in elementary schools”
“Morning traffic needs to be slowed down”
“Officers should not be allowed to smoke or use a cell phone when in a cruiser,”
- How long have you lived in the Town of Belmont?
- Less than 1 year 0
- 1-3 years 7
- 4-10 years 15
- 10+ years 62
17. What is your age?
- 18-24 0
- 25-34 8
- 35-44 17
- 45-54 22
- 55-64 21
- 65+ 21
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